🔁 Episodes Clothing Return & Refund Policy

We want you to love your Episodes Clothing order! If you’re not completely satisfied with your purchase, we’re here to help make things right.

⏰ Return Window

You can request a return within 18 days of delivery.

✅ Return Conditions

• Items must be unused, unwashed, and in their original packaging.
• Products must be returned in resaleable condition.
• Return shipping costs are the customer’s responsibility unless the item received is incorrect or damaged.

💳 Refund Process

Once your returned Episodes Clothing item is received and inspected, your refund will be processed within 7–10 business days to your original payment method.

We’ll send you an email notification once your refund has been completed.

🔄 Exchanges

At this time, Episodes Clothing does not offer direct exchanges. If you need a different size, color, or item, please return the original product for a refund and place a new order.

📩 How to Start a Return

To request a return, email us at support@episodeclothingco.uk with your order number and the reason for your return. Our support team will guide you through the return process.